The staff here treats us like we're a million dollar company, even though we are not. We're getting there....
We’re going to get there. But yeah, it’s cool to be around that an environment where it’s just right there, man. Everybody’s on the same path and we’re all working together.
– Jacob Strong, Co-Founder of Albatross Plumbing
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Lesson From Albatross Plumbing
Thomas and Jacob from Albatross Plumbing share their raw, honest journey of starting a business post-COVID. Their insights into partnership, customer service, and persistence offer valuable takeaways for any entrepreneur looking to build with integrity.
Bet on Yourself
Trust your gut, take the leap, and commit fully—there’s no substitute for all-in belief in your mission.
Prioritize Quality
Build your reputation on doing the job right the first time. Your work is your best marketing.
Ask for Help
Don’t be afraid to reach out. The right questions to the right people can change everything.
Delegate and Trust
Growth depends on sharing responsibilities and trusting your team to deliver.
About Albatross Plumbing
Plumbing with Purpose
Albatross Plumbing, founded by Thomas Harding and Jacob Strong, emerged from the challenges of the COVID-19 pandemic. With a shared passion for quality work and honest service, they’ve grown from a modest storage unit to a thriving business serving Columbus and beyond. Focused on residential plumbing, new construction, and septic systems, their company is built on relationships, craftsmanship, and a deep commitment to doing things right.
Listen to them on Rise’s podcast, build boldly!
Learn how Albatross Plumbing turned job loss into an opportunity, scaled from a storage unit to a professional space, and built a business centered on trust, partnership, and integrity.
Finding the right space
Where Professionalism Meets Affordability
RISE gave Albatross Plumbing more than just a workspace—it gave them legitimacy. Moving from a cramped storage unit to a fully equipped, professional facility with utilities, a conference room, and a physical address helped elevate their brand and operations without breaking the bank. It’s where their side hustle became a real business.
Key Podcast Takeaways
01.
The Power of a Professional Environment
Securing a space at RISE gave Albatross Plumbing the structure and credibility needed to grow. It allowed them to transition from subcontracting to taking on larger, direct-to-client projects confidently.
02.
Community Over Competition
At RISE, Thomas and Jacob found more than a building—they found a community. The shared entrepreneurial spirit and mutual support helped them navigate early challenges and build lasting connections.
03.
Jump in With Both Feet
Entrepreneurship isn’t about half-measures. Thomas and Jacob’s success started when they decided to bet on themselves—fully and fearlessly.
download our guide today
Learn How to Lease Business Space in Just 6 Simple Steps!
Whether you’re a sales rep needing minimal office space and room for inventory, a franchise requiring a blend of retail and storage space, or a therapist seeking a simple office, finding the right space is crucial. This guide will help you align each step with your business goals.
See What Our Customers Are Saying
Don’t just take our word for it. Here’s what our customers have to say
“…coming to rise we realize it might be a little bit more expensive but it helps you grow as a business because it’s geared towards partnership with businesses.”

